We make it our mission to understand what you need.
Unified Solutions
Whatever your business needs, SCG Solutions has the experience and know-how to help optimise the ways in which you communicate so that you can achieve greater heights of efficiency and productivity.
Choose Evonex and benefit from an easy-to-use, super reliable cloud-based phone system that makes communication efficient and helps improve productivity in the workplace.
Evonex is SCG’s own hosted telephony platform — developed in-house to deliver all the features you need to keep in touch with your clients, customers and staff.
Top features include:
- Integrate with Microsoft Teams and manage contacts with ease
- Call, message or chat from desktop or mobile app
- Improve customer experience with easy-to-manage IVR call queuing and call routing
- Monitor and improve productivity with inclusive DDI level reporting
- Combine presence status across telephony and Microsoft Teams
The Evonex hosted telephony system operates in the cloud, meaning less equipment on site, saving on costly maintenance and upgrades.
What Sets Us Apart
Over 100 years of combined experience and a commitment to delivering the very best for every customer.
Assurance
We work as your partner, not just a supplier — understanding your business inside out to deliver the right solutions.
Quick Response
96% of calls answered within three rings. When you need us, we’re already there — no waiting, no runaround.
Dedicated Support
A single point of contact for every account. Your dedicated manager knows your setup, your team and your goals.
Nimble Approach
Proactive account management with flexible, competitive pricing. We adapt to your needs — not the other way around.
Our Services & Support
Comprehensive support designed to keep your business running smoothly.
Dedicated Account Management
Your personal point of contact who understands your business and ensures your needs are always met.
Expert Technical Team
Certified professionals with deep expertise in telecommunications and cloud technologies.
24/7 Support & Monitoring
Round-the-clock monitoring and support to ensure your services are always available.
Rapid Response Times
96% of all calls answered within three rings — with guaranteed response times based on your service level.
Service Level Guarantees
Comprehensive SLAs that ensure performance, availability, and support commitments are always met.
Infrastructure Review
Comprehensive analysis of your current infrastructure to identify optimisation opportunities.
Router Analysis
Expert evaluation of your network routing to ensure optimal performance and security.
Service Assurance
Proactive monitoring and management to ensure your services meet performance standards and SLAs.
Ready to Transform Your Business Communications?
Whether you’re looking to upgrade your telephony, improve connectivity, or streamline your IT infrastructure — our team is here to help. Let’s find the right solution for your business.